A:For our own brand MARCOOL, we provide 48 months factory warranty; Others is 12 months.
2.Q:What's your shipping method?
A:For small quantity orders we ship by DHL Air-Express, FedEx or EMS/TNT Express service, it is fast. For large quantity orders we ship by Air transportation or sea transportation, we can also ship order to buyer’s cargo agent in China.
3.Q:How can I track the whole shipping process
A:We will send you the tracking number after shipping , so you can track the whole shipping process on the website.
4.Q:How should I do, if products are broken?
A:Except man-made mistakes, here are two ways for your good reference: a. You can got it repaired on your location, and fees on ours. b. You can send it back here(within 14days after receiving goods), then we ship another new one for you.
5.Q:May I change the reticle?
Yes,we accept OEM/ODM, and it can be customized to your wish.